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The Employee Engagement Glossary

A glossary for the everyday people leader.
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Hawthorne Effect

What is the Hawthorne Effect?

The Hawthorne effect refers to the phenomenon where individuals alter their behavior or performance due to the awareness that they are being observed. Initially discovered during a series of studies in the 1920s, this effect suggests that employees may perform better when they know they are being recognized or monitored.

Why it's Important

The Hawthorne effect highlights the importance of recognition and attention in motivating employees. When employees feel acknowledged, whether through formal recognition programs or direct attention from management, their performance tends to improve. This effect can help organizations foster a more engaged workforce.

The Hawthorne Effect in Practice

An example of the Hawthorne effect in action is when employees increase their productivity after managers start tracking their work. Knowing they are being observed, even without additional incentives, employees often improve their performance.

Benefits of the Hawthorne Effect for Organizations

  • Encourages employees to perform at higher levels when they feel acknowledged.
  • Highlights the power of visibility in driving motivation.
  • Supports the idea that recognition alone can lead to improved performance.

Best Practices for Leveraging the Hawthorne Effect

  • Regularly check in with employees to show that their work is valued.
  • Offer feedback and appreciation during regular performance reviews.
  • Implement recognition initiatives that celebrate employees’ daily efforts, not just major accomplishments.