Our Services
Way Beyond Software
Hypercare is customer service redefined.
Hypercare
Success Is a Journey,
Not a One-Time Setup
Maximize your program’s potential with Hypercare.
Gain clarity, direction, and growth in your employee engagement initiatives with our help. Our dedicated Engagement Specialists partner with you, ensuring the success of your recognition program.
Continuously Nurturing Your Success
Dedicated Account Specialist
Full program onboarding support
Personalized program strategy & consultation
Comprehensive personelle training
Scheduled program account reviews
On-demand software feature support
Hypercare: Next-Level Support
Your dedicated Account Specialist partners with you to achieve positive results and maximize the impact of your recognition program.
Onboarding
Begin Your Applauz Journey With Confidence
Seamless onboarding & hassle-free setup.
Integrating new business software can be overwhelming! Hypercare Simplifies the program set up with the support of our dedicated Engagement Specialists, who expertly guide you through each step of the rollout process.
"The set-up was very smooth. Stephan was awesome from the start and answered all of our questions, and is still there when we need him."
Angela Taylor
Supportive Community Innovations
Strategy & Coaching
Enhance Your HR Strategy with Expert Guidance
Creating your blueprint for success together.
Build a Winning Strategy Supported by Culture Insights
We assist you in unlocking your company's pathway to success through expert guidance. By thoroughly assessing your unique company culture, we help you develop a proactive people strategy that seamlessly aligns with your broader HR objectives.
Cultivating Appreciation Across Your Entire Organization
Our coaching empowers leaders and employees to effectively recognize and reward through Applauz, fostering new habits, mastering best practices, enhancing engagement, and gaining valuable insights.
Customer Support
Service That Shines
Continuous support for maximum impact.
At the heart of everything we do is our commitment to your satisfaction. From program setup and launch to marketplace customer service and beyond, our team is dedicated to delivering an exceptional experience at every step.
"It’s very rare to have customer service this amazing. The staff seem to take very much pride in their company. It was a delight speaking in person with Emily."
Matt Elie
Omega Tool Corp.
Putting Your Satisfaction First
Applauz stands by a hassle-free, risk-free guarantee to ensure the success of your program. Prioritizing your satisfaction is not merely a core value but the force driving every interaction with you and your team.